Tip:Measures by hand. It has 1-3CM error. When place order, please check the size form carefully
If you don’t know which size you can choose, please contact us at any time, we are glad to service for you.
For jacket, we can design according to buyer’s requirement, if you need, please contact us before you place order.
1.E-packet and China post is free for many countries. We can support other fast ways for every buyer
2. After you order, normally it will dispatch in 3-5 working day(excluding weekends and holidays).
3. We can support shipping time but it is a reference, the shipping time is conneted wiith many factor. If you need extend protection, please contact us.
Note:Shipping time is a reference. International shipping time is related with many factor: whether, dispatch and shipping way.
1.When you receive the package, it is broken or defect, please take photoes for us. We will reply you in 24 hours.
2.If you want to return or refund, please contact us first.
3.The return shipping cost is paid by buyer and if the package is missing or damaged, we don’t receive the refund or resend.
4.If you are satisfied with our service, please give us positive feedback.
If you are not satisfied, please contact us, we are glad to resolve it for you. If you can give us some useful suggestion for our work, we appreciate it and here thank you first.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.